Customers Responsibility

The following items are considered to be the responsibility of the Customer and, therefore, are non-reimbursable under the terms of the warranty.

·         Normal maintenance/routine services.

·         Normal replacement of service items.

·         Replacements required because of abuse, misuse or incorrect operation of equipment by the installer or operator.

·         Field replaceable wear parts such as the nozzle, Braking Line, quick links, Reduction Line and pulleys, Brake Trolley sacrificial bump stops, and sheaves supplied as zipSTOP branded parts.

·         Normal deterioration due to use and exposure.

This warranty is also subject to following the Installation, Operation and Service Manual supplied manufacturer’s instructions and advice given by zipSTOP service technicians.